Help:
Frequently Asked Buying Questions
How do I search for items on Trading Post?
You can search for items a number of ways:
- Browse - simply follow links through the Trading Post categories until you locate a bargain.
- Keyword Search - type your preferred keywords into the search bar. You can choose a specific category or state to narrow your search results.
- Quickfinder - The Quick Finder can help you locate a range of items within a category with particular features or attributes.
Our section on Searching for items gives you all the answers….
How do I buy an item?
How you purchase the item will depend on how the seller has advertised the item for sale:
- Auction - you can bid on an item in an online auction by stating the maximum amount you are prepared to pay. The person with the highest bid at the auction end wins the item.
- Buy Now - you can purchase the item immediately online at the price stated by the seller.
- Classified - you may be able to negotiate a final price with the seller when you contact them directly about purchasing the item.
Our Buying & bidding page details all you need to know about the different ways to buy on www.tradingpost.com.au.
This ad doesn’t have a phone number. Why not?
If you’re looking at a Classified ad for a vehicle, boat or pet, you need to click the View contact details to reveal the seller’s phone number or email.
For further details read viewing ads with no phone number.
Seller’s contact details are not included in Buy Now ads or Auctions. This means that the sale, and any communication between the buyer and seller leading up to the sale, takes place online via tradingpost.com.au. See how to communicate with sellers when they’re selling the item with an Auction or Buy Now ad.
I’m having trouble viewing ads on Trading Post. How do I fix this?
If you’re having trouble viewing ads, it may be because your Internet Browser has a full cache. It’s a good idea to empty the cache on your web browser to remove temporary internet files and cookies to see if this fixes the problem.
If you are using Internet Explorer:
- Open Internet Explorer, and click on Tools in the top menu, then click Internet Options.
- Click Delete Cookies. You will be asked to confirm this, click on OK.
- Click Delete Files button. Again, you will be asked to confirm this - click OK. Depending on how many files there in the Temporary Internet Files folder, this could take between 10 seconds and 5 minutes. When the computer has finished, the mouse pointer will change back from an hourglass to an arrow.
- Then click Clear History. You will be asked to confirm – click Yes. Again this could take up to 5 minutes depending on how much you browse the Internet.
- When the mouse pointer changes back from an hourglass to an arrow, click OK and restart Internet Explorer.
Read more on why cookies are important when using tradingpost.com.au.
Where has the auction item I’m bidding on disappeared to?
Sometimes things don’t go to plan and an ad may need to be cancelled or an Auction ended early. This could mean that the item has been lost or broken or is no longer available for sale.
If you’ve made a bid on the item, your bid will be automatically removed and you’ll receive an email letting you know that that Auction has been cancelled.
Can I buy over the phone?
In a way, yes! You can buy and bid for items from your mobile via Trading Post Mobile. You’ll need to be a registered member of Trading Post.
Trading Post® Mobile lets you search, bid, buy and track your items from your mobile. You can also have SMS alerts sent to your mobile to let you know when you have been outbid, win an item, or that an item you are selling or interested in is ending.
