Help:
Rules and policies for selling
We want you to be safe, and have fun buying and selling on Tradingpost. For this reason, we’ve put together some rules and policies so that you can be sure that you’re dealing with genuine buyers, and everyone’s on the level.
In this section you’ll find our:
- Accepted payment methods policy – there are some payment methods favoured by fraudsters. Find out which ones are safe here.
- Ad details and prohibited content – there are certain things you can’t say or show in your ads.
- Category rules – there are laws that cover selling items in some categories. We outline them for you to help keep your ads legal.
- Dispute policy – when things go awry, there’s ways we can help, and responsibilities you have to honour.
- Member communication policy – how to talk to other buyers and sellers on Tradingpost.
- Feedback and ratings policy – how to play nicely when you’re leaving feedback.
- Fees and surcharges policy – what you can and can’t charge your buyer.
- HTML policy – we’re keeping the site safe from viruses and other digital nasties.
- Intellectual property policy – a good one to read if you want to avoid being sued.
- Online fraud policy – we’re serious about detecting and preventing fraud.
- Prohibited items – these are the things you’re not allowed to advertise on Tradingpost.
- Warnings and suspensions policy – what we can do, and what your rights are if your account is suspended or cancelled.
- Fair use policy – rules for listing items for free.
