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Online Fraud Policy
Online Fraud Policy
Trading Post® has a zero tolerance for any person undertaking dishonest or fraudulent activity on Trading Post Online.
Trading Post® uses processes and systems to detect and prevent fraud, misappropriations, and other inappropriate conduct undertaken on the site.
Trading Post Online will review and assess all cases of suspected online fraud and, at our discretion, report any cases to the appropriate law enforcement authorities for investigation. Trading Post® will fully cooperate in any investigation and prosecution of perpetrators of fraudulent activities.
We may suspend, terminate or limit your access your access to Trading Post Online at any time if you are in material breach of the Terms of Use.
Examples of fraudulent activity
Fraudulent activity includes, but is not limited to:
- Any dishonest or fraudulent act
- Forgery, falsification or alteration of any document, electronic file or account belonging to Trading Post
- Forgery, falsification or alteration of documents (for example: receipts, agreements, contracts, electronic files)
- Forgery, falsification or alteration of a cheque, bank draft, or any other financial document
- Misappropriation of funds, securities, supplies, or other assets
- Impropriety in the handling or reporting of money or financial transactions
- Destruction, alteration, removal or inappropriate use of Trading Post intellectual property, products or functionality
- Any similar or related inappropriate conduct
Protecting Our Members
Trading Post® understands the importance of protecting your personal information and transaction details when trading online.
Review Trading Post security to learn about our website security and the membership services we offer to help prevent fraudulent activities on Trading Post Online.
The following guidelines and practices help guarantee a safe trading environment with Trading Post Online:
- Trading Post is a marketplace of Australian buyers and sellers – all members must reside in Australia.
- We have established a Verified Trader™ program in which members undertake a 100 point verification identity check by Australia Post to help validate their status as a trustworthy member.
- Our policies and guidelines are based on the Australian Standard for Fraud and Corruption Control.
- We utilise a range of fraud detection tools and stay informed about online fraudulent activities.
- We actively work with law enforcement and government agencies to combat online criminal activities.
Trading Post® encourages you to learn how to trade safely online and to keep yourself informed of the latest online fraudulent activities.
Reporting Fraud
Any individual who suspects dishonest or fraudulent activity can notify Trading Post Online by telephone or email, and should not attempt to personally conduct investigations related to any suspected fraudulent act. All information is received is treated as confidential.
Investigation results will not be disclosed or discussed with anyone other than those who have a legitimate need to know. This is important in order to avoid damaging the reputations of persons or entities suspected but subsequently found innocent of wrongful conduct and to protect the organisation from potential liability.
To assist us to maintain an online trading environment that is safe and fun for all members please report suspected fraud to our Online Trading team.
Reporting suspected fraud:
- assists us to investigate an incident and take appropriate action;
- helps us protect buyers and sellers, including you, from a scam; and
- makes others aware of any scams that may be operating on online trading sites so they can better protect themselves.
