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Help: Accepted Payment Methods Policy

Trading Post aims to provide a smooth and safe trading experience for both buyers and sellers. A key component underlying this experience is the payment method used to pay for items. Using a payment method that is reputable, safe and convenient for both buyers and sellers will help ensure that transactions on Trading Post® are an enjoyable experience for all members.

Most importantly, Trading Post wants to ensure that its members do not use payment methods that do not have a solid historic track record, are known to be unsafe or those that make users vulnerable to fraud in any way.

Consequently, sellers on Trading Post® must offer one or more of the payment methods below. Any payment methods which do not appear on the list below are explicitly banned from being used for Trading Post® transactions.

Buyers may be limited by the payment methods the seller has indicated they will accept, but the list is also provided for buyers to make an informed choice about which method to use.

What payment methods are accepted?

The following three payment methods are preferred by Trading Post®

Payment Method

Advantage

Disadvantage

Online payment methods
specifically Paypal and Paymate.

  • Immediate and convenient – integrated into the Trading Post® checkout flow
  • Buyer and seller financial details are kept secure and not revealed to either party
  • Accepts different funding methods (e.g. credit card; bank account)
  • Proof of payment available
  • Protection provided against chargebacks under certain conditions
  • Some payments can be made directly into the seller’s bank account
  • Buyers value the payment protection available (based on certain criteria)
  • Both buyer and seller can be liable for payment processing fees

Credit Cards

  • Payments are immediate, secure and convenient for both buyer and seller
  • Proof of payment easily available
  • Well known, familiar and generally accepted payment method
  • Some financial institutions provide payment protection
  • Only available to sellers with their own merchant credit card account or  those who use a third-party credit card processor
  • Seller pays credit card processing fees
  • Vulnerable to chargebacks
  • Buyers may feel uncomfortable disclosing their financial details to sellers
  • ‘Inspect & Collect’
  • The buyer meets the seller and has the opportunity to inspect the item before paying for it.
  • Secure for both buyers and sellers
  • Easily understood by buyers and sellers alike
  • No proof of payment or proof of delivery

 


The following methods are also permitted on Trading Post®:

Bank Deposit

  • Payments are immediate and convenient for both buyer and seller
  • Transfers are generally free (no fees)
  • Proof of payment available
  • Well known, familiar and generally accepted payment method
  • Sellers may feel uncomfortable disclosing their financial details to buyers
  • Buyers may feel reluctant to use bank deposit as they have no payment protection

Cheque or Money Order

  • Proof of payment available
  • Money orders can be immediately cashed at Australia Post outlets
  • Well known, familiar and generally accepted payment methods
  • Bank/ purchase fees are payable by buyer
  • Payment on some cheques can be stopped
  • Delays at various stages in the process (cheque to arrive via mail; funds to clear)
  • Some buyer’s financial details may be revealed to seller

Escrow services
These are third-party services that hold a buyer’s money until the buyer receives delivery of the goods, at which time the money is passed on to the seller. Similar services such as Australia Post™’s Cash on Delivery are also permitted.
Be sure to look into reputable services before you use this payment option.

  • Substantial protection for both sides: seller receives payment once the buyer approves item
  • Service fees may be payable by both buyer and seller (and are generally expensive)
  • Processes not readily understood by buyers and sellers
  • Few well known or established brands exist
  • Fake escrow sites can be set up by fraudsters
  • Sellers may experience some delays in payment

Note: payment methods such as escrow, bank deposit and money order generally do not offer the same level of protection or convenience as online payments and credit card. Nonetheless, they may be appropriate for certain types of transactions and sellers may offer to accept cash (other than by mail or courier) and other financial instruments listed above, including personal cheques, bank cheques or money orders.

Prohibited payment method

Any payment methods not appearing in the above list are explicitly prohibited from being used to pay for transactions on Trading Post®.

  • Money transfer services
    In particular, money transfer services (e.g. Money Gram and Western Union) should be actively avoided as fraudulent sellers have been known to use these services to scam buyers.

If this policy is violated

Violation of this policy may result in a range of actions including:

  • issuance of a warning;
  • cancellation of ad(s) (without notice);
  • restriction of account privileges (limitations on account privileges limits may be placed on an account in advance of suspension);
  • removal of any existing bids;
  • suspension of an account;
  • termination of an account; and/or
  • forfeiture of listing/success fees on cancelled ads.

If required, Trading Post will comply with any investigations by law enforcement agencies.

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