Help:
Editing ads
After you submit your ad, rules apply to what changes you can make to your ad.
Why make changes to my ad?
You might increase your chances of selling your item if you:
- add your maximum number of pictures
Increase the appeal of your item or provide extra detail that’s hard to describe with words.
- change the description of the item
Make improvements or add more detail to give buyers extra information. Use common phrases or words to help buyers find your item.
- lower the price
Appeal to a wider range of buyers by asking for less.
- add payment & delivery options
Provide multiple options so more buyers are able to purchase or receive your item.
- upgrade your ad package
Help buyers find your item by making your ad stand out. Upgrading your ad to a Get Noticed package will incur additional fees.
What changes can I make to my ad in Ad Tools?
As a rule, you can't:
- change the selling method (e.g. from Buy Now to Classified)
- change categories
Refer to the ad type that applies to your ad.
| Can I change … | Auctions |
Buy Now |
Classified |
ad package |
No |
No |
Yes |
price |
Provided
|
You can lower the price |
You can lower the price |
title & description |
Yes |
Yes |
Yes |
condition of my item |
Yes |
Yes |
Yes |
payment & delivery options |
Yes |
Yes |
NA |
photos |
Yes |
Yes |
Yes |
contact details |
Yes |
Yes |
Yes |
Changing category or selling method
To change the category, ad type or to increase your selling price, you'll need to cancel your ad and relist a new one.
Note: Cancelling your ad does not entitle you to a refund.
Is there a fee for changing my ad?
Most changes are free.
However, you may be charged a fee to:
- upgrade your ad package
- add a reserve price to an Auction listing
Any changes that incur costs will be charged to your registered credit card when you save the changes.
How do I edit my ad?
You’ll need to edit your ad in Ad Tools®
- Sign in to Ad Tools® and go to your Active ads page.
- Select the ad you want to make changes to and click Edit.
- Make your changes and click Checkout.
Note: Fields that can't be edited are either greyed-out or omitted. - After you’ve finished editing your ad, check your Preview ad carefully before you click Pay Now & Submit to publish your revised ad.
Common questions
- When will my changes be updated in my ad?
Changes are published online within minutes. - How do I make changes to an ad I haven’t yet submitted?
If you started creating an ad but didn’t finish, it will be saved as a draft ad. - I want to edit the description on my Auction, but there are bids. What can I do?
To change the details in your Auction, you will need to cancel your Auction and relist a new one. Remember that if you cancel an Auction you’ll lose all bids on your item.
Related topics
Renewing classified ads
Relisting ads
How to edit your ad
Draft ads
