Help:
Contact details
Your contact details allow:
- a buyer or seller to get in touch with you to complete a sale
- Trading Post® to notify you of important information regarding your ad or sale.
Will my contact details be published in my ad?
This depends on the type of ad you are placing.
| Classified ads | Auctions and Buy Now ads |
These details are automatically included:
These details are optional:
To update your details, you need to change your details. How do buyers contact me?By phone or email |
Your contact details do not appear in your ad. How do buyers contact me?Before your item is sold, buyers can use the question and answer function to contact you via tradingpost.com.au. |
What contact details does Trading Post® give to other traders?
When an item is sold online, the buyer and seller are both emailed the name and email address of the other trader.
If you are a seller you can opt to send the buyer only your name and your email address by setting your preferences in your Ad Tools®.
It’s the responsibility of buyers and sellers to contact each other to finalise the sale.
Common questions about contact details
- Do I have to provide a landline number?
No. You must provide a mobile number or a landline phone number. - Can I use my PO Box or GPO address when I register?
No. You must provide a street address. - Can I show only my mobile number in my Classified ad?
Yes. Simply go to your profile and ensure:- your mobile number is your Default phone number, and
- your landline number is your Secondary phone number.
- Can I change my contact details for a single ad?
Some of them. You're able to indicate the location of an item in your ad, even if it's different to your current address. For example, if you are selling your boat which is located at your holiday home. Other contact details (e.g. your phone & email details) will always be those that are saved under Ad Tools. If you update these details, they'll actually update in your current ads.
