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Help: Payment & delivery

Buyers want easy and safe ways to pay and to have items delivered quickly when they buy on Trading Post. Providing several options for delivery could increase your chances of a successful sale.

For detailed information about payment or delivery options, look at the Trading Post® guide to:

Quick tips

Help manage your sales and attract more buyers by offering:

  • several methods - to ensure all potential buyers can purchase and receive your item
  • methods you can easily manage and access
  • cost effective methods
  • safer payment methods
  • methods that supply ‘proof of delivery’ (eg. Registered post, courier)

How do I specify the payment methods I accept?

Select your payment preferences when you place your ad.

  • Select your preferred methods
    Simply tick the checkboxes to specify the payment methods that buyers can use to pay for your item.
  • Offering alternative methods or extra payment details
    To specify a method of payment that is not listed or to give extra details or payment terms about the methods you accept, select Other Instructions and type the details in the field.

    Note: Other payment methods will be removed if they breach the Trading Post® Accepted Payment Methods Policy. Payment instructions may also be removed if Trading Post deems them inappropriate or they breach other Trading Post® advertising or product rules..
  • Changing your preferences
    The option(s) you select when placing your first ad become your default preferences for all future ads.

    If you’d like to change your preferences, sign in to My Trading Post to change your preferences in My Profile


Common questions about payment methods

  • How many methods can I choose?
    As many as you like. In fact, providing several payment options may increase your chances of making a sale as it helps ensure as many people as possible can purchase your item.
  • Can you explain the methods to me?
    Read our guide to payment methods for details on each of the options listed.
  • Are PayPal and Paymate secure ways to accept payment?
    Yes. PayPal and Paymate are both secure and easy ways to transact online. We recommend that you allow at least one online payment option.

How do I specify the delivery methods I offer?

Specify your delivery preferences when you place your ad.

  1. Select your preferred methods
    Tick the checkboxes to specify as many delivery options as you like to offer to buyers.
  2. Calculate postage fees
    If you are happy to post the item, you can include postage costs as part of the payment process. Enter the estimated cost against the applicable postage option.

    Check out Australia Post’s Postage Assessment Calculator for estimated costs and delivery times.
  3. Offering alternative methods or extra delivery details
    If you’d like to specify an option that is not listed, or to give extra details or delivery terms about the methods you accept, select Other and type the details in the field..
  4. Changing your preferences
    The options you select when placing your first ad will become your default preferences for all future ads.

    If you’d like to change your preferences, sign in to My Trading Post to change your preferences in My Profile


Common questions about delivery methods

  • How many methods can I choose?
    As many as you like. Buyers may take the delivery options into account when deciding whether to buy or make an offer on your item, so providing several options might work in your favour.
  • Can you explain the methods to me?
    Read our guide to delivery methods for details on each of the options listed.
  • Where can I find a courier service?
    Australia Post and private companies offer courier services. You can find a list of courier services at www.yellowpages.com.au.

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