Help:
Protect your profile
To keep your Trading Post profile safe, we recommend that you never give out your password to anyone, including your partner, kids, best friend, nana, the kind little old lady next door...
What if Trading Post asks for my password?
Trading Post will never ask for your password. If you’re being asked for your Trading Post password, do not respond! It’s not us!
We will also never send you an email asking you to:
- confirm or change your password
- sign in to your account by clicking on a link within an email.
If you receive an email asking you to do any of these things it’s probably a phishing email.
- Do not respond with your password or any other personal or financial information.
- Report it to us by phoning or emailing a copy of the email and any other relevant information to our Trading Post Online team.
Learn more about phishing and other similar stuff.
What if I forget my password?
For your security, we won’t email your password to you even if you forget it. However, we can give you a hint to help jog your memory. Learn more about retrieving your password or username..
Tips to keeping your account secure
- Never send your username or password in an email, not even to yourself.
- Check the website address of the site you’re on, particularly before you enter your password or personal information.
- Beware of phishing (spoof) emails emails asking you to confirm or provide personal details.
We’ll never send you an email asking you to sign into your account by clicking on a link within an email.
- Avoid using publicly-shared computers to trade and transact online.
Public computers (eg computers at internet cafes or libraries) can store your personal information, making it possible for other people using them to access your details. It’s important to use only a trusted and secure computer to access any sites where you need to enter your personal details or use your credit card, such as tradingpost.com.au and your bank.
- Change your password regularly.
- Don’t use the same password for your Trading Post profile as you do for other websites.
- Create a strong password that contains a combination of numbers and letters.
This will make it harder to guess. Learn more. - If you think your profile or password has been compromised, change your password immediately and contact our Trading Post Online team.
Genuine Trading Post pages always start with or (for secure areas of the site).
If you’re not sure you’ve linked to a genuine Trading Post site, open another browser window, type www.tradingpost.com.au into the address field and then use the menus to navigate to where want to go.
