Making an RACV motor vehicle claim is less gladiatorial than it sounds: report the incident, lodge the claim, and let the assessors do their thing.
Have the essentials ready—policy number, what happened, photos, and other driver details—so you’re not rummaging like a glovebox archaeologist.
RACV will assess liability and damage, then book you with a preferred repairer; you’ll pay your excess (if applicable) and get updates while the panels are straightened.
Hire cars and towing depend on your policy, so give the PDS a quick read before the weather, roo, or shopping trolley does.
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