In Australia, Tesla collision repairs are handled through the Tesla Approved Body Shop network, which is far better equipped than your cousin’s shed with a rattle can. To start after a bingle, open the Tesla app, tap Service → Collision & Glass, and choose an Approved Body Shop; your insurer can play along. These shops have the right training, calibration gear and access to genuine parts, so the sensors and cameras don’t throw a tantrum later. If it needs towing, use a flatbed, enable Transport Mode, and do not fiddle with any high-voltage orange bits—unless you fancy a new hairdo. Minor scuffs might get a quote directly, but kicking it off in the app keeps photos and logs tidy. If you must call someone, ring the chosen body shop; Tesla’s phone support won’t book collision work for you.
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